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Privacy Policy
At True Fortune Casino, your privacy is fundamental. We are committed to safeguarding your personal information while providing a secure, fair, and enjoyable gaming experience. Below is a detailed overview of how we manage your data.
1. Data We Collect
We gather information necessary to operate your account, provide services, and ensure security. This includes contact details (name, email, phone), payment data, gameplay history, technical information (IP address, device/browser), and communication with support.
2. Purpose of Data Collection
Your information allows us to manage accounts, verify identity, prevent fraud, comply with legal obligations, enhance platform features, and deliver personalized promotions and offers.
3. Responsible Gaming Measures
We use your data to support responsible gaming. This includes setting deposit limits, offering self-exclusion options, and alerting you to unusual gaming behavior to promote safe play.
4. Security & Protection
Personal data is protected using industry-standard encryption, access controls, real-time monitoring, and regular system audits. Only authorized personnel have access to sensitive information.
5. Cookies and Tracking
We use cookies for essential site functions, analytics, and personalized content. Optional cookies are only set with your consent. You can manage preferences anytime in your account settings.
6. Data Retention
Information is retained only for as long as necessary to fulfill the purposes outlined or comply with legal requirements. Afterward, data is securely deleted or anonymized.
7. User Rights
You have the right to access, correct, or restrict the processing of your personal data. You can also request deletion or obtain a portable copy. If you feel your rights are violated, you can contact the relevant data protection authority.
8. Sharing with Third Parties
We may share data with trusted partners like payment processors, hosting providers, and technical support teams. Partners are bound by strict confidentiality agreements and may only use data for the specified purposes.
9. International Data Transfers
When necessary, data may be transferred outside your region under legally recognized safeguards such as standard contractual clauses to ensure continued protection.
10. Updates & Transparency
Our privacy policy may be updated to reflect changes in laws or improvements to our services. All major updates will be clearly communicated on the site or via account notifications.
Contact Us
For questions about your data or to exercise any rights, reach out via your account’s Privacy section or contact our dedicated support team directly.